Please check your email inbox for your initial signup email. This will confirm your payment has gone through. It is best to copy and paste the confirmed username and password from this email to gain access onto our site. If you have not received this email, it means your transaction has not gone through, and a payment is still required, OR that your email provider has blocked our email to you. Confirm all billing information for your card before entering in any transaction over the Internet, and follow the steps to allow us to send you an email when you are confirming your email information during registration. If you still don't receive your sign-up information, you may submit a help/support ticket using the link on the home page, or call us directly.