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Kathy Robinson

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Latest activity by Kathy Robinson
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    Kathy Robinson created an article,

    I can log onto your site just fine at home, why can’t I log in at work?

    Some computers may have Firewall protections in place that protect the computer or they might have restrictions on what web content you are allowed to search for. If that is the case, and your work...

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    Kathy Robinson created an article,

    Why will clearing my cookies help me log in, what are cookies, and how do I do this?

    These are also known as permanent or persistent cookies. They are stored cookies on the user’s hard drive, until it expires or is deleted. Their purpose is to save identifying information about the...

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    Kathy Robinson created an article,

    Why will clearing my cache help me log in, what is cache, and how do I do this?

    Cache memory stores instructions that are repeatedly required to run programs; they help improve overall speed of your system. If you have cleared your cookies, checked your firewall and still cant...

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    Kathy Robinson created an article,

    What is a browser?

    It is a program on your computer that allows you to visit websites. Check out this link for more information: http://www.whatbrowser.org/en/

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    Kathy Robinson created an article,

    What is a firewall?

    A firewall is a security software program that helps your computer screen for viruses, worms or even hackers that try to reach your computer over the Internet. Most systems have a firewall built-in...

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    Kathy Robinson created an article,

    I just signed up, why can't I log in?

    by Lorna Please check your email inbox for your initial signup email. This will confirm your payment has gone through. It is best to copy and paste the confirmed username and password from this em...

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    Kathy Robinson created an article,

    I have a question and would like to talk to someone, what is the best way to contact you?

    by Lorna Our Helpdesk is set up to give you the ability to ask a Massage Therapist a question about the content of our site. Or to get any questions answered about help with the site. If you have ...

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    Kathy Robinson created an article,

    What is the question content of the MBLEx?

    by Lorna 20-22 Client Assessment and treatment plans (17%) 20-22 Benefits and affects of techniques (17%) 15-17 Pathology with contraindications and cautions (13%) 5-7 Massage History (5%) 15-...

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    Kathy Robinson created an article,

    How do I log into the helpdesk?

    by Lorna There are two ways to get to the Helpdesk. The first is from the home page, just click on the “Help/Support” just below the ‘click below to view how the website works,’ in the right hand ...

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    Kathy Robinson created an article,

    How do I create a ticket?

    by Lorna When you enter the helpdesk ticket area, you will see four boxes; Register for Support, New Support Request, Support Articles, and Track Support Request. If you have not Registered for su...